At HDD Recovery Services, we receive a wide variety of damaged hard drives. We commonly work on issues like the one below where a computer is dropped and the hard drive suddenly stops working. With situations like this, we’re usually able to recover part or all of the data on the drive. The following is how one customer described their experience with us:
I admit I always heard people talk about losing their data when their computer crashed, but I never thought anything would happen to my Macbook Pro. I’m an architect and do all my work on this one computer. All my files are stored on the hard drive and I’ve set it to backup once a month. I thought this was often enough to keep me safe.
It wasn’t until I was in the middle of one of my biggest projects that I discovered monthly backups aren’t enough. I’d spent three grueling weeks on this project, starting just after my last backup. I accidentally bumped my Macbook in reaching for some files and knocked it off my desk. I grabbed it and hoped for the best.
Sadly, all I got in return was a clicking noise from the Fujitsu hard drive inside. I couldn’t access any files. I panicked. Everything for my project was gone in just a few seconds. My first thought was to take it to the Apple store. However, after looking at it, they couldn’t do anything but replace the drive. I desperately needed data recovered, so I started researching data recovery companies on Yelp.
Luckily, I discovered HDD Recovery Services. Their impressive reviews and no data no fee policy led me to contact them. They analyzed my drive and provided a detailed quote on what was needed. They even offered an amazing 48 hour turnaround time.
The problem was a damaged head in the drive itself. They walked me through the entire procedure so I’d understand what was necessary. I loved the personal touch and customer service. They explained everything so I could understand it without getting into complicated technical jargon.
The first step was to test it. They heard the same clicking noise as I did. This meant damaged heads. They used other compatible drives and extracted working heads to use in my damaged drive. After replacing the heads, they went through an imaging process to see if any data was corrupted. I was thrilled to find out all of my data was recoverable.
They stated around 90% of drives like mine are at least partially recoverable. For me, I had all of my files back in just two days. HDD Recovery Services put my data on a new hard drive and I was back to work quickly. Thanks to them, I didn’t have to explain to my client why I had to start over on their project.
If you’re hearing clicking sounds on your own hard drive, do what this client did
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