WD Passport not Recognized

WD – Facts You Should Know

We all love portable hard drives for their ease of use and additional storage capacity. Since almost everyone nowadays has a laptop, with a limited storage capacity, it can be quickly filled with downloads, movies, music, photographs. Without using external storage device, your internal hard drive can get overstuffed, which leads to slower response of your operating system. Therefore, using external drives to store accumulating data is very convenient.

2.5″ drives are more portable option, since they can run off a single USB cable and do not have to be plugged in to the wall. Majority of 2.5″ drives that are being produced are SATA interface. However, recent external hard drive developments have trended into something untraditional, and that is a proprietary USB interface. One of the most common hard drives is myPassport by Western Digital.

How Does USB Interface Effect Data Recovery?

usb3.0USB interface complicates the recovery procedures slightly because additional work would have to be done, in order to successfully recover information from an inaccessible drive. Firmware manipulation utility sets are commonly used for all kinds of data recovery processes. These utilities are not as comprehensive for USB interfaced drives as they are for SATA; At least not yet they are. Some tools are being developed, but they are not capable of performing full range of tasks as offered for SATA. Many data recovery companies are still having trouble getting these drives recovered, because of the facts listed above.

Recover USB Drives That Require Serious Firmware Manipulation?

Here at HDD, we have a tremendous success with recovering data from Western Digital Passport not recognized hard drives. WD drives that come with proprietary USB interface can be converted into SATA. This conversion is our in-house developed technique that allows us to use traditional methods of firmware manipulation on defective hard drives. Consequently, we are able to use most powerful equipment and maximize our recovery results.

Passport Drives Are Using Hardware Encryption

WD Hardware Encryption is an additional obstacle in performing data recovery on the hard drives. The data on hard drive is encoded and gets decrypted by a designated chipset before spitting it out into USB interface. Hence, converting these drives into SATA would only give us access to data in encrypted form.

Our proven ability to reconstruct encrypted data back into its original form, sets HDD apart from our competitors. Countless hours of research and development of this recovery approach have now helped hundreds of people to get their lost data back.

If you found yourself in the situation where your Western Digital Passport is not recognized anymore, and you need to recover information from it, then you may submit your request for recovery here.

My usb flash drive was dead

My usb flash drive was dead

A couple of days ago I found out the hard way that also memory sticks are finite. And because it never had crossed my mind that this was the case I off course never made a back-up. My worries became even greater when I was told that there was no usual way to recover the data and that they the likelihood was that they would be lost forever. Needless to say that I was so relieved to finally find a company all the way in Ottawa that could help me out. So I sent a message and after a phone call and Erik I felt reassured about the possible recuperation and about the confidentiality of the files and I sent him my stick and I got most of my data back. The service was fast and very friendly and very helpful. Also after I got my my data back and my invoice paid I sent him a file that was still corrupted and he managed to clear it with the assurance that I could send him other important files if needed and without any further billing. So I am very satisfied with the service and I can recommend HDD recovery.

- Francois Mombaers

Happy customers are our #1 priority
To ensure you walk away happy, with recovered intact, we offer all customers a 100% satisfaction guarantee. If we come up short in anyway, between evaluation of your hard drive and the delivery of your recovered files, we will either make it work or refund 100% of all labor costs. No questions asked.